Tag Archive for: customer experience

Prioritize Self-Care with These 3 Tips

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When I consider customer experience, I think of Simon & Garfunkel’s “Keep the Customer Satisfied.” It’s a great tune with a solid message for success. Taking it one level higher, remember the most important customer you will ever have is you. Just like we strive to provide exceptional service to our clients, it’s key to extend the same level of care and attention to ourselves through self-care.

As I shared on LinkedIn earlier in the year, here are three key ways I’ve found to prioritize self-care:

1. Mindful Breaks

Schedule short breaks during the day. Take a walk, practice deep breathing, or indulge in a quick mindfulness exercise. These activities boost productivity and rejuvenate the mind.

3 Ways to Prioritize Self-Care | Kevin Guest2. Personal Growth

Continually develop your skills and knowledge through workshops, online courses, books, or mentoring programs. Set aside dedicated time each week for learning and growth.

3. Boundaries Matter

Set clear boundaries between work and personal life. Turn off notifications after work hours and create a dedicated space for relaxation. Balance fosters sustained success.

By taking care of ourselves, we enhance our professional performance while also cultivating overall well-being. Let’s make every day a celebration of excellent self-care!

I originally shared these thoughts in a LinkedIn post published on Jan. 15, 2024. All the Right Reasons: 12 Timeless Principles for Living a Life in Harmony, available on Amazon, uncovers 12 principles for living a life in harmony and drawing on the power of values to help find life’s success secrets. All proceeds feed hungry children, with each book purchase providing 40 meals.

Customer Experience: Our No. 1 Priority

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As you may know, a strategic focus for USANA in 2019 and beyond is customer experience. More specifically, how do we create a positive interaction at every point along the journey of someone who interacts with USANA?

Kevin Guest, USANA CEO

You’ve heard me say before that I believe all of us at USANA are in the relationship business. Therefore, ensuring we provide customers with a positive experience is critical to who we are and where we want to be as a company.

Our USANA Associates are independent business owners. They’re CEOs of their business. How can you create a positive interaction with your customers and those with whom you do business?

Think about every touchpoint along the way — your first email or social message, your initial meeting, your follow-up to questions, etc.

I encourage our USANA teams to think about that. And think of ways to help improve the customer experience.

Here at USANA, that’s our No. 1 priority. And I encourage you and challenge you to make that your No. 1 priority.