Emotional Intelligence, Gratitude Go Hand in Hand

In thinking about emotional intelligence, it seems to have become a buzzword in business. For successful enterprises, it’s so much more.

The notion of understanding and managing our emotions in the workplace isn’t necessarily new, but today more than ever it’s crucial, I believe, in achieving success. In an age when businesses seek innovative strategies for a competitive edge, emotional intelligence is key.

Cultivating emotional intelligence among leaders and employees is a game-changing approach to gain momentum and drive business success. I’ve found this skill to be a linchpin for success across diverse industries and markets globally.

Recent Harvard Business School research provides compelling evidence of the transformative power of EI in business. The study underscores that emotionally intelligent leaders can create a positive work environment, significantly motivating their teams and instilling a sense of belonging among employees.

Another Harvard study concluded that 200 companies with a high level of emotional intelligence saw output increase by 20 percent. The message is clear: Emotional intelligence is not just a buzzword; it’s a key driver of business excellence. By fostering a culture of empathy, understanding, and emotional management, companies can boost productivity remarkably.

Gratitude Plays a Role

And nestled within the important realm of emotional intelligence is gratitude. It’s top-of-mind for us in the United States as we prepare to celebrate Thanksgiving Day. It’s no coincidence that November is also National Gratitude Month.

In this space last year, I shared five ideas to show gratitude that might even go above and beyond a simple thank you:

• Making a phone call
• Writing a handwritten note
• Offering an in-person expression of gratitude
• Stating gratitude of another to them in front of others
• Saying thank you by taking a friend out to lunch or dinner

I’m always looking for ways to demonstrate gratitude. I approach EI with a grateful heart as I seek to foster skills of perspective and understanding. This reminds me of an allegory I share in my book, All the Right Reasons, about a currant bush that “complains” about being trimmed prematurely, only to realize later that this pruning was necessary for it to reach its full potential. Much like the bush, our growth often comes from challenges.

Read More: The Currant Bush Principle

So, what does this mean for us in the business world? It means that by focusing on EI, we can boost productivity remarkably and create a harmonious work environment. It’s an initiative that holds the promise to transform business leaders and teams to higher levels of success.

As we communicate effectively with a strong sense of empathy, accountability, and flexibility, we’ll find that we handle stress better and act with a greater perspective, which benefits everyone.

Let’s embrace EI — and remember to express gratitude — for a more empathetic, productive, and successful tomorrow. Together, we can redefine the future of business.

I shared these thoughts in a LinkedIn post and news release published on Nov. 1, 2023. I also shared a version with e-newsletter subscribers on Nov. 21. Please consider subscribing.