If you watched The Dr. Oz Show episode in which I talked about All the Right Reasons, you heard me tell the story of Dorothy, the namesake for The Dorothy Principle.
When I shared that story with Dr. Mehmet Oz, he immediately thought of Pearl, a woman he’s worked with most of his career.
Recently, Dr. Oz shared this story with me and he provided me with Pearl’s permission to share it with all of you.
Meet Pearl – the housekeeper of the cardiac floor at NewYork-Presbyterian Hospital. I’ve known Pearl for most of my career in medicine. Without Pearl, rooms wouldn’t be cleaned in time to house recovering patients who need to leave the ICU. Pearl creates a pristine environment that reduces infection and gives confidence to patients and their families.”
Pearl is a wonderful example of The Dorothy Principle.
Dr. Oz continues:
“Pay attention to the Pearls in your life. Get engaged with others and your challenges will take care of themselves. Judge us by how we treat those around us.”
I invite each of you to live The Dorothy Principle and continue to develop and nurture relationships.
https://www.kevinguest.com/wp-content/uploads/2018/08/Kevin-Guest-Logo-White.svg00Kevin Guesthttps://www.kevinguest.com/wp-content/uploads/2018/08/Kevin-Guest-Logo-White.svgKevin Guest2019-04-10 09:00:392019-07-09 17:45:54The Dorothy Principle: Dr. Oz and the Story of Pearl
I recently returned from Washington D.C. Members of the USANA management team and I presented to congressional leaders about key issues involving direct sales. It’s an honor to better educate our representatives about USANA and our worldwide team of hard-working Associates.
I also recorded a video in which I talk about some of USANA’s recent events and accolades.
USANA Executive Diamond Summit
The Executive Diamond Summit took place in London. It was a great time. We got to go up in the London Bridge Tower and walk out over the London Bridge, where we had a reception. We went to Kensington Palace and just had a great experience.
Most importantly, though, we got to interact with some of our top leaders from around the world. Dr. Oz even joined us briefly.
Before we left, I checked off a lifetime bucket list item. You know music is an important part of my life — and the Beatles are one of my all-time favorite bands. Well, I got to go to Abbey Road Studios.
Abbey Road Studios isn’t open to the public and you can’t just go in there. But the company that helped us arrange the Executive Diamond Summit helped us get in to Abbey Road. So I got into Studio 1 where the Beatles did their first live broadcast. All the soundtracks to Star Wars were recorded there. The score for Black Panther (which just won an Oscar) was recorded there.
But for me just to be in those hallowed halls and in those rooms and in the studio was the experience of a lifetime. Many of the songs I grew up listening to and many that have inspired me were recorded right there. And I got to experience it firsthand.
Direct Selling Association: Companies in Focus
Every year the Direct Selling Association holds “Companies in Focus” events. Direct selling companies open their doors to other direct sellers. The goal is to share best practices so that the industry as a whole can raise its practices to even a higher level.
At USANA we’re happy to welcome in and open our doors to some of the direct sellers in the marketplace. It was fun to have them here and have us be able to share with them what we’re doing that helps USANA be a great company.
For instance, we shared with them from a regulatory perspective how we handle product claims. We want our industry as a whole to make correct and proper product claims — and income claims.
We also showed best practices as it relates to how we treat our employees and why USANA’s been named one of the best places to work in all of America for several years. By mere coincidence, Dr. Oz was in the building shooting a video. So we brought him in and introduced him to the other direct sellers, which was a fun moment.
We also recorded a few other videos with Dr. Oz. Stay tuned…
All around, it proved to be a great experience. I like being part of the direct selling community and showcasing USANA as a company that operates with integrity.
ConsumerLab.com Best Brand
One accolade we received really means a lot to me. ConsumerLab.com is an independent lab that does testing on products and they validate the quality of products. They validate label claims and other things like that. For the sixth year, USANA was named the ConsumerLab.com 2019 Top Rated Direct Selling Brand.
I firmly believe we are in the relationship business. This award signifies USANA’s commitment to customer satisfaction, an area in which we work hard to excel.
What an honor it is, especially to have independent consumer groups that are recognizing our quality and our commitment to excellence. That’s one of our core values. You can’t get better than third-party substantiation. Through Consumer Labs we received that.
I’ve spoken a lot recently about the notion of giving vs. getting. In my role as CEO of USANA Health Sciences, a billion-dollar health and nutrition company, I’m constantly striving to give.
That is, I’m looking for ways to be of service to various stakeholders throughout the company — employees, Associates, investors, and others.
It’s definitely challenging at times to balance so many interests. I have not only a legal requirement to do so, but also a moral and ethical responsibility to care for these different groups.
My job is to serve different stakeholders in a way that brings value to the stake they hold in USANA as a company.
To be an effective CEO, I believe, it starts with that understanding.
3 Traits of an Effective CEO
With that in mind, here are three traits I believe make a good and effective CEO (and traits I aspire to get better at every day). He or she:
Approaches from a position of service. In essence, being a servant leader.
Cares about the stakeholders he or she is serving. Bring value to them above and beyond what would be of value for you personally. In other words, don’t be selfish.
Knows how to listen. And when to listen. Surrounding yourself with people you can trust and taking their advice — even if it’s contrary to your own — is vital.
It obviously takes much more than that to be a day-in, day-out effective CEO. But I believe those three high-level traits are a foundation on which to build.
If you’ve read my book, All the Right Reasons, you know that nothing is more important to me than relationships. Effective CEOs, in my opinion, must be relationship driven. They thrive on seeing others succeed.
As I think about how to give more of myself for the benefit of USANA, I’m honored to be recognized, along with several of my peers, as a 2019 CEO of the Year.
Please take a moment to read this Utah Business magazine article. It includes biographies of individuals who epitomize the above traits.
As the introduction mentions, a CEO is a lot of things. But mostly, they are “someone who inspires others to believe in, and live out, the vision they’re working so hard to create.”
I hope I’m an inspiration to all who are part of USANA, and I look forward to continuing to help you achieve your personal goals.
https://www.kevinguest.com/wp-content/uploads/2018/08/Kevin-Guest-Logo-White.svg00Kevin Guesthttps://www.kevinguest.com/wp-content/uploads/2018/08/Kevin-Guest-Logo-White.svgKevin Guest2019-03-18 08:00:452019-03-18 16:55:50What Does it Mean to be a Good CEO?
Her story taught me the very important principle: Nothing is more important than relationships.
