Recently, I had the opportunity to sit down and talk about various topics that have been on my mind lately. This exercise of reflecting and looking ahead is something I like to do regularly.
In it, I share my thoughts on several topics, including…
📌 Priorities for 2022
Probably USANA’s biggest investment (outside of our compensation plan) is in technology. We’re always looking for ways to improve our customer experience through technology. Offering a world-class customer experience is our goal.
Another area of focus is listening to our customers. The more we listen and the more we are aware and gain data and information, the more responsive and better we’ll be to serve the needs of all those who interact with USANA.
📌 Environmental, Social, Governance Efforts
Solar panels and xeriscaping are two examples of USANA’s early efforts to be an environmentally sound corporate citizen. And those projects happened years ago. Our diversity as a company is important to us as well. We created a committee at the Board of Directors level to oversee and monitor our commitment to environmental, social, and governance initiatives. Every quarter we follow up and review our progress.
📌 Grateful for Our Employees
We have some of the finest people I’ve ever met working here at USANA. They’re dedicated, they care, and they’re true to the vision of the company. Excellence is one of our core values and I see them striving for excellence. As I’m reflecting, I feel very fortunate to be at the head of so many great people that are at the heart of USANA.
📌 A New Self-Care Routine
Self-care has been a focal point for me personally. Something that I’m doing that I haven’t done in the past, which has really seemed to be helping me, is every single morning my wife and I meditate. It helps us set our day. We also talk about our day ahead so we can follow up with each other in the evening. It’s a way for us to connect in a different way than we ever have.
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